Promises Made - Promises Kept
We promise to care.
As life-safety professionals, we take our jobs very seriously. We show it through diligence and concern for our customers' satisfaction and safety.
We promise respect and fairness.
We live by the Golden Rule when dealing with others. It doesn't matter if the contact is with a customer, a prospect or a co-worker ... every person is important and deserves our best.
We promise to be attentive and responsive.
Our technicians are always there to help. We understand people have different levels of security needs. We will listen carefully and make sure our customers understand the available options so they get adequate protection to solve their existing and future concerns.
We promise to work hard as your security partner.
Our satisfaction doesn't come from selling equipment; it comes from the long-term relationships we develop with our customers. We truly appreciate the trust our customers place in us and feel a responsibility to continue earning it.
We promise to take pride in our work.
Our installation isn't finished until our customers are satisfied. We try to minimize intrusiveness and always clean up after ourselves. The H&S team is concerned about nuisance alarms and each member has made a pledge to fight them. That, and our on-going efforts to work together with customers, is a big reason why we get high marks when our installations are complete.