Little Things Add Up to get Access Control Right — Part I

(Editor’s note: This is the first in a two-part series from H&S Protection explaining how we approach access control installations with our customers.)

 

Little things add up when it comes to installing access control technology in an office or manufacturing environment. Our end goal is similar to the car dealer handing over the keys to the customer after the vehicle purchase: you want to know how to operate the car. At H&S, we share our knowledge so you understand and have complete control of your access control system – you feel comfortable operating the system. Here’s how we do it.

access

Like other types of electronic security installations, we meet with the customer first. We find out your needs, then dig in deeply to determine the design and structure of the install. We determine where to run wires from A to B. We’ll get your network team involved. And we’ll use our knowledge to prep the best solution.

 

During this sit-down with the customer, H&S looks at a number of things. Danny Greco, our access control expert out of our Pewaukee, WI office, outlines some of the following areas we will check on to make sure things go seamlessly when the install begins:

 

  • Ceiling height
  • How and where to run wire
  • The customer choice on whether to run conduit or wire mold
  • What type of specific equipment to use, ensuring proper installation on the doors
  • Additional information we can gather to make the installation for our technicians and the customer as seamless as possible.

 

“The little things add up,” Danny explains.

 

While H&S focuses strongly on a sound and tactical installation, turning the successful system over to the customer is even more important. We explain to our customers the installation and components used, along with how the software works. We discuss with our customer’s IT staff how the system communicates on their network and who should serve as its administrator.

 

“An access control system is like buying a car. You’re not involved in the design, but when the keys are handed over to you as the customer, you want to know how to operate it flawlessly,” Greco explained.

 

(Stay tuned for Part II.)