When You Need and Update or Upgrade

Do you need an update or upgrade to your current security system? There are a number of issues to consider to ensure your system is operating optimally.

First, nationally, cellular systems are being upgraded. H&S Protection is working with customers to get systems switched from 3G (gigabytes of data) to 4G. In addition, with a cellular upgrade, it eliminates the security risk of having your phone line cut. If your phone line is cut, and the alarm goes off, our central station would not get the signal. This improvement helps with connectivity, and, if you have a phone line, going cellular helps eliminate the need (and cost) of maintaining a landline. You can cancel that dedicated landline and save the monthly expense.

Second, a simple visit from our technical staff can easily determine through a quick test whether your battery is low. Replacement of the battery is important to maintain your system’s signal-sending capabilities.

Third, a visit from one of our technicians comes with a diagnostics analysis. If you think there is a problem with your security system or just want to check to make sure all components are running effectively, let us know. This serves as preventive maintenance. When we assess for problems, these tests allow us to determine connectivity and whether there are any communication issues between devices (from your system to the monitoring center).

We check for keypad issues. We test the alarm. If you have cameras, we will take a look at the imaging onsite and on your smart phone.

Fifth, if you have smoke detectors, and the system is 8-10-years-old or older, it is probably a good time for a replacement to ensure safety for your home.

A couple of other odds and ends for you to consider: Door contacts can wear out over time. A visit from our H&S technicians would reveal any issue, test and replace those contacts as necessary.

And, when it comes to video, we check the recorder during any service visit and storage capacity (how far back time-wise you can store video) to ensure they are still meeting the needs of your business or home. Finally, we can  update  the firmware for an increase in security as well.

Ask us about our Preferred Service Plan, where labor and parts are covered 100 percent – eliminating any unexpected costs for you.

If you would like to schedule a service visit with our team for an update, upgrade or just to ensure your security system is operating the way it should, call us in Stevens Point at 715.344.0727 or Pewaukee/Waukesha at 262.574.7777.

When Your State Association Applauds You

When your state association recognizes you repeatedly over the years for excellence, that applause means a lot. The awards mean your peers see how you operate and want others to be aware of what you do the right way.

H&S Protection has been recognized multiple times by the Wisconsin Security Association (WISA) since we combined our Stevens Point and Pewaukee/Waukesha offices in 2007. Our pride in those awards has led us to create a recognition board in our Pewaukee/Waukesha office (with Stevens Point to follow), posting the WISA accolades that recognize the accomplishments of our employees.

It was an interesting production for us, pulling these awards together. When someone receives the plaque and write-up, it is for them personally. They might take the award home or place it on the wall in their office. Our first step towards creating this “recognition panel” was to ask our employees if they’d be willing to bring their awards in. They were.

We appreciate this recognition from WISA. It means we are active in the association and operating professionally at the highest level. Other business owners in the security industry nominate people for these awards. That demonstrates a substantial amount of recognition from association members for H&S.

We are most proud of the receiving the “Dealer of the Year” award not once, but TWICE. Another member of WISA must nominate you for this award, and this recognizes the team effort by all our employees.

Our commitment is always doing our best when it comes to designing security systems for our customers and coaching our employees professionally. When you do things right, you hear about it from others.

Please stop by if you are in the area: Pewaukee Office: N8 W22520 Johnson Drive, Unit H. Stevens Point Office: 901 Clark Street.