Bar Cameras — Part III (The Hardware Store)

Bar Cameras — Part II

Bar Cameras — Part I

Friendship Leads Walker Mence to H&S

Cleaning Up

Cleaning up is a big deal. We know how we personally feel when a service technician comes into our home and leaves behind dirt, wood shavings or other side effects from their work: Not good. Everyone wants their home or business to be exactly the way it was before the work commenced.

 

That’s a big reason we work hard to train our staff to clean up thoroughly when they complete their customer visits. We expect your home or business to be clean to your specifications when our people leave the job. As a customer, you should expect that level of professionalism from H&S Protection. If you don’t receive it, we strongly encourage you to contact us so we can make it right.

construction cleanup

Cleaning up on a job site after the work is done isn’t complicated. But it is something that should be done correctly after every service call. Our cleanup standard ethics are to make sure each job site is spotless daily when our technicians leave your site.

Expect no less from H&S. We know cleaning up is a big deal for you. It certainly is for us.

Making a Positive Impact on the Lives of Others: Cindy Malcolm

Cindy Malcolm appreciates making a positive impact on the lives of others. It’s one of the  reasons she appreciates working for H&S Protection out of our Stevens Point, WI office.

“This company has made a huge difference in the lives of many people. With generations of experience and lots of knowledge, you are choosing a good company,” she said.

cindy malcolm

She was drawn to H&S after seeing a job posting online, and has been with H&S for a year. Previously, she worked at Northcentral Technical College as an Assistant to the Business and Industry Department.

At H&S, Cindy serves as an Administrative Assistant. Her primary duties are to answer phone calls, process jobs, create files for our technicians, and client account management.

In her spare time, Cindy’s hobbies include working out at the gym, reading, gardening, and hiking. She has a wonderful son, Kaleb Malcolm.

You may reach Cindy directly in our Stevens Point Office at  715-344-0727 or by emailing her at [email protected].

Ops

If you look for a home or business security services company in Wisconsin, what makes a company standout? One quality we believe here at H&S Protection that separates us from other Wisconsin-based security firms is the fact that each Monday morning we sit down as a full team at both our Stevens Point and Pewaukee offices, and go over upcoming projects. That’s our Ops (operations) meeting.

hs ops

This may sound boring. It’s not. It gives our people an edge and helps us provide you with the exact products and services you want in an installation. We dig into problems and troubleshoot. You’ll find lively discussions occurring at 7:42 a.m., discussions that refine our projects to meet customer specifications.  It helps ensure our costs stay in line, and that we deliver the products and timeliness you seek.

 

We couldn’t do those things without the Ops meeting. You won’t hear of many other family-based security companies putting this extra effort into holding a meeting when service and sales staff could be out on the road. We take this extra step because we believe in doing each job right. And because the Ops meeting makes a positive difference in our installation and service calls.

hs ops meet

H&S Protection takes the extra step. That’s important to us and we hope it’s important to you. When you hire us for a job, we’ll fine-tooth-comb it in our Ops meeting. You might snooze through that meeting. We won’t. It’s important for us put ideas on the table and bat around solutions. That keeps us on our toes, and means we’re going to always deliver to our customers the best solution possible. We hope it also sets us apart from our competitors.
Give us a call or check us out on the H&S web site.

Our Highway Cleanup Crew

Late last month, H&S employees completed our annual roadside cleanup. We’ve picked up debris along the road we sponsor in Stevens Point because it’s the right thing to do for our community and the environment. We’re proud of this commitment.

 

Employees picked up plastic bottles, bags, cans, paper bags and assorted other items discarded by the side of a two-mile stretch of Highway 66 between Stevens Point and Wisconsin Rapids. Ten staff members completed the cleanup.

highway

Team members traveled from our Pewaukee, WI office to participate and help keep Central Wisconsin beautiful.

 

“We’ve been doing this for many years because we’re committed to not only protecting homes and businesses with our security services, but also protecting our environment for future generations of Wisconsinites,” said H&S Co-Owner Mike Horgan.

Ben Garritson Wins Wisconsin’s “Technician of the Year” Award

At the Wisconsin Electronic Security Association’s annual meeting and award ceremony, H&S Protection’s Ben Garritson was honored with the “Technician of the Year” Award. We take our business seriously, and awards like this mean a lot to us as a company and demonstrate our commitment to serving customers to the best of our ability.

 

We congratulate Ben for his effort, training and consistent commitment to make his service calls the best possible. Soon after Ben received the award, we posted his photo to Facebook, and a customer comment quickly came in. The customer stated in part:

“He’s the best. (He provides the) most professional, courteous and thorough work every time I need service. Congratulations.”

ben

We think that sums up Ben in many ways. We also hope that sums up the push at H&S to deliver to our customers the type of service where they want to compliment us afterwards. That means a lot to us, and it is how we work hard every day to separate ourselves from other security companies.

 

Check out our services. If you’d like to get to know our people better, you’ll find more on our employee page. If you have a home or business in Wisconsin and are thinking about security, think about H&S Protection. We appreciate the opportunity to earn your trust and business.

H&S System Helps Prevent Theft at Indoor Shooting Range

An indoor shooting range in Mequon, WI, remains open to customers after a potential theft was thwarted by an H&S Protection alarm and video security system. “Bear Arms,” a Boutique Indoor Shooting Range, was breached recently through the wall at a side business, but the alarm summoned police and the video system captured high quality clips now being used by law enforcement to track the suspected thief.

Owner Cheryle Rebholz was thankful for the protection and rapid response by police to the alarm. “We knew going in that shooting ranges can be a target of burglars. One of the reasons I opened the range was to help women learn how to properly use firearms and protect themselves and their loved ones. H&S’s security provided us extra protection to not only alert the police if we had a break-in, but also capture video to help in apprehension. Both systems worked the way they should,” Rebholz said.

shooting

H&S Protection’s Dave Kwasinski, who worked with Rebholz to create a robust system, was thankful the security system protected customers, employees and the assets of Bear Arms. “It feels terrific to design a system that prevented a theft. I hope it leads to an arrest and charges filed against the individual,” he said.

One of the police officers on the case provided feedback that he has “never seen video so clear before.” H&S continually upgrades technologies to stay up with industry trends and provide customers with the highest quality video equipment.

Nothing was taken in the break-in. “We’re thankful we had the alarm and camera system,” Rebholz said. “We might do some upgrades to further enhance our protection.”

H&S Protection has offices in Pewaukee and Stevens Point, WI, for your business and security needs. Sales and service representatives at those locations can be reached at www.hsprotection.net.