Get it Right or Make it Right

Get it right the first time. That’s our motto.  And in the rare cases when we don’t, then motto number two is “make it right.” Those are good values to live by in life and in business, and we work with our team to instill  and support them.

When a member of the H&S team enters your home or business, your expectation should be that a security system is installed or serviced to your satisfaction. And every one of our visits involves learning and addressing your unique security preferences.

By listening and following through, we work to “get it right.”  But, since there is no perfection in life or security, that occasionally doesn’t happen and expectations aren’t met.  In these situations, we want to hear from you so we can “make it right.”

We never want to lose a customer because of unmet expectations.   If there is something that needs fixing, we will fix it. Let us know. We will listen to your concerns and take the necessary steps to make it right.

Doing business in the security arena, our people spend lots time in homes and business working to ensure our customers’ safety and protection. We understand how important it is for us to get it right the first time.  But rest assured if something gets missed, we’ll be back to make it right.

Give us a call if we can help you with your security needs. In central Wisconsin, call 715.344.0727 or southeast Wisconsin at 262.574.7777.