Professional sports officials, like those officiating the NFL or NBA, for example, get feedback on their performance after every game. They prepare and train even during the off-season. That’s what makes them the best, and helps them execute the rules instantaneously with a high degree of success on a consistent basis.

H&S Protection takes a similar approach with our training. We provide outside courses for our employees. We send them to CEU (Continuing Education) classes so they can learn the newest installation techniques, equipment and standards. We like to see our employees continuously updated and refreshed so they deliver the best service to our customers.

 
Recently we sent Dave Kwasinski and Dave Simon, two of our newer employees, to a CEU class put on by the Electronic Security Association (ESA), the national association supporting our industry. ESA takes best practices and puts them together to ensure superior training is available for those entering the electronic security industry. Dave and Dave are not technicians. They work in business development. But it’s still important to us that they be informed and knowledgeable on the systems they sell. That makes them better able to explain services to our customers and answer customer questions, so we put together the types of security packages that best meet our customers’ needs. We deliver.

The vendors who sell to us also put together training sessions for our staff so that we understand the important features of new technology and what it means to the different types of clients we serve. That keeps us on our toes.

Our people aren’t referees in front of huge television audiences, but they are well-trained professionals in front a hugely important audience – customers with needs to protect their homes, businesses and assets. For H&S employees to be the best, we keep the high level training coming. You can count on us for that.

If you are a veterinarian or work at an animal hospital, you face unique security challenges. First, there are the animals themselves. If something unforeseen happens to an animal in your care, it is always good to have video coverage for insurance backup. That means having security cameras installed strategically throughout your facility.

040129-N-8937A-023 U.S. Fleet Activities Sasebo, Japan (Jan. 29, 2004) – Army Capt. Sandi Parriott conducts a routine spaying procedure on a DOD family housecat. Capt. Parriott is assigned to the Japan District Veterinarian Command, Sasebo, Japan. U.S. Navy photo by PhotographerÕs Mate 3rd Class Ian W. Anderson. (RELEASED)That video footage not only protects you in case one of the animals is hurt, but also helps identify if another animal (or employee) mistreated the pet. The huge majority of people who work for vets or animal hospitals care deeply about the pets. But that’s not 100 percent of the employees. And it only takes one angry, disgruntled or emotionally tight individual to do some harm to your business and reputation.

A second unique need for vets and animal hospitals to consider is to protect pharmaceuticals on-site. Sadly, drug addicts seek out weakened security buildings, and a vet business or animal hospital can be perceived that way. Drugs used to treat animals are targets for both human use and resale by addicts. Access control, video, intercom systems, motion sensors, window breaks and video doorbells are all options useful to protect these facilities from forced entry.

Finally, don’t forget about your employees and your parking lot. There are many crimes of opportunity that occur when we happen to look away. Even if you live or work in a “safe” neighborhood, it doesn’t mean temptation won’t occasionally strike a passer-by to punch in a window to grab a purse or reach in an open car window to lift a smart phone. Protecting your parking lot with video coverage is a good idea. Not only does it give peace-of-mind to your customers and employees, but it also provides you video footage if something happens to an animal in your parking lot and you need to access it later.

At H&S, we service many businesses, and pride ourselves on coverage for these types of facilities. Give us a call and let us know what concerns you have when it comes to security protection. We’re here to listen, so we can design, install and monitor what works best for you.

Everyone wants to get a good deal when they make a purchase. You look at options, compare prices, service, products, and if all things are equal, you go with the lower price. All things are not created equal though.

This came home to us recently. We worked closely with a customer on a fairly involved security project. We outlined what we could do, along with the technology we’d deploy. It was not a simple system we planned to install and we chose equipment that we knew was high quality and got the job done right.

We lost the bid. The customer went with a significantly lower-priced security provider, thinking he would get a great deal. He found out that wasn’t the case.

After installation began, we received a call from the prospective client. He was unhappy. The security company he’d hired was not doing the job he wanted. The installation and equipment weren’t up to snuff. He wanted to bring us in to clean up the mess.

We’re back working with this customer, doing our best to get the project online and to his specifications. We’re not saying H&S Protection is the best company you’re ever going to find in the security business. What we hope you take from this story is to research the security company you hire. Ask around. See what they’ve done for other clients. Less expensive is seldom the BEST choice. There are many variables to consider when choosing a security company for your business or home.

H&S works extremely hard at listening and helping you figure out what the best options are to protect your assets, employees, family, home or business. Give us a call.

We’re pleased to announce Dave Simon has joined our H&S Protection team August 8. Dave will work out of our Pewaukee Office, servicing customers in Southeast Wisconsin as Director of Business Development.

We’ve known Dave for 12 years through his work in multiple roles in the security industry, first as an industry expert for Brink’s Home Security, working on national alarm management issues. He also spent time developing his own business, offering social media, marketing and communications services to clients in our industry.

Most recently, for the past year, we’ve gotten to know Dave even better through his work for H&S on our blog, Twitter and Facebook accounts. His role there was to build greater visibility for H&S and develop leads with potential customers. This summer we were able to structure a role to utilize Dave’s talents and help us grow our business.

We look forward to having Dave on board. If you know him, please drop him a line on his H&S position. We’re confident Dave will help us continue to build our customer base and branch out in new directions. H&S is dedicated to the best interests of our customers and we continually look for additional ways to give them the best and most innovative security services they seek. We’re proud to have Dave on board to help in this effort.